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Banquet Team Lead
1 month ago
Vancouver, British Columbia, Canada EightSix Network Full timeAbout the RoleWe are seeking a highly skilled and experienced Banquet Server to join our team at EightSix Network. As a Banquet Server, you will be responsible for ensuring that our guests have an exceptional dining experience. This includes managing the floor staff, ensuring that tables are decorated correctly, and providing exceptional guest service in a...
Banquet Server
2 months ago
About the Role
We are seeking a highly skilled and experienced Banquet Server to join our team at EightSix Network. As a key member of our leadership team, you will be responsible for ensuring seamless event execution and delivering exceptional guest experiences.
Key Responsibilities
- Manage event logistics, including table settings, food presentation, and service delivery
- Lead a team of floor staff, ensuring they are dressed in uniform and providing exceptional guest service
- Collaborate with event coordinators and hosts to resolve questions and concerns
- Supervise event execution, including setup, service, and breakdown
- Manage client relationships, including scheduling, billing, and contract administration
- Deliver feedback and coaching to banquet team members
- Provide full room set-ups, including A.V. and bar services
- Ensure rooms are maintained throughout service
- Manage bar and liquor orders
- Manage scheduling and labor costs
- Handle administrative duties, including invoicing, A/R, contracts, and customer service
Requirements
- Exceptional guest service skills
- Attention to detail
- Leadership skills to rally the team during events
- Ability to manage multiple variables, including food, costs, pricing, and scheduling
- Impromptu problem-solving skills
- Exceptional communication skills
- High stamina
- Ability to earn the respect of the team
- Ability to create a positive working environment
What We Offer
- Opportunities for career growth and development
- Cultivate your own development by working with other leaders
- Attend leadership development seminars and conferences
Requirements:
- Serving It Right certification
- Work Permit