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Claims Assistance Representative

3 months ago


St John's, Newfoundland and Labrador, Canada Intact Financial Corporation Full time

Become a vital member of our organization as a Customer Service Representative - Auto Claims and engage in a mission focused on empowering individuals in various situations. We foster an environment that appreciates diversity, personal development, and collaboration.

Position Overview:

  • Address inquiries from policyholders regarding auto insurance claims
  • Manage urgent situations with professionalism and respect
  • Accurately record requests and interactions

Qualifications:

  • Completion of a bachelor's degree or equivalent professional experience
  • A minimum of 6 months experience in a call center environment
  • Fluency in multiple languages is essential
  • A strong commitment to customer satisfaction
  • Proficient in computer applications
  • Authorized to work in Canada

Benefits Offered:

  • Incentive programs for financial rewards
  • Employee Stock Purchase Plan
  • Comprehensive health and wellness benefits
  • Flexible working options
  • Wellness account for personal health
  • Opportunities for professional development
  • Community Engagement initiatives

Equal Opportunity Commitment:

At Intact, we celebrate diversity and prioritize inclusion. Your contributions are valued, and we are dedicated to supporting your professional journey.

If you need accommodations during the hiring process, please let us know. We are committed to ensuring your requirements are addressed.