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Associate Director, Client Operations, Fund of Fund Custody

1 month ago


Vancouver, British Columbia, Canada MUFG Investor Services Full time
Job Title: Associate Director, Client Operations, Fund of Fund Custody

We are seeking an experienced Associate Director to join our Client Operations team in Fund of Fund Custody. As a key member of our team, you will be responsible for ensuring the smooth execution of custody trades and providing exceptional client service.

Key Responsibilities:
  • Review and verify administrator documents for subscription, redemption, and transfer trades.
  • Prepare and assist team members in AML and KYC packages as required by administrators.
  • Ensure timely execution of custody trades without exceptions.
  • Review wires for settlement of custody trades and perform callbacks with third parties.
  • Train new team members and participate in system improvement projects.
  • Liaise with clients, third parties, and internal teams to resolve queries and issues.
  • Allocate custody trades and wires to preparers and ensure all emails are responded to.
  • Confirm and accept custody trades as per deadline and assist team members with BAUs.
  • Identify gaps and risks in current processes and implement changes as needed.
  • Manage a team of 10-12 members and ensure SOPs are in place.
Requirements:
  • University degree in accounting or related field.
  • Experience in fund administration or investor operations with AML/KYC exposure.
  • Proficiency in Adobe PDF and understanding of fund of fund business.
  • Excellent communication and organizational skills.
  • Ability to multitask and advanced investigative skills.
About MUFG Investor Services:

MUFG Investor Services is a leading provider of administration, asset services, banking, and fund financing solutions to over 480 global investment firms. We offer a unique opportunity to work with a talented team and contribute to the growth of our business.