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Event Support Staff

3 months ago

Toronto, Ontario, Canada Constellation Brands Full time

Position Overview

The Event Support Staff plays a crucial role in delivering exceptional service and maintaining a welcoming atmosphere for guests at Copper and Kings Distillery. This position requires a commitment to professionalism and a passion for hospitality.

Key Responsibilities:

  • Exhibit a high standard of professionalism and composure in all interactions.
  • Demonstrate enthusiasm for the offerings and strive to enhance guest experiences through authentic recommendations and clear sales techniques.
  • Provide guests with straightforward information regarding products, processes, and the brand's heritage.
  • Ensure guest satisfaction by adhering to the established service protocols and executing tasks with confidence and efficiency.
  • Maintain cleanliness and organization in all areas, including dining spaces, throughout operational hours.
  • Complete assigned setup, side work, and closing duties in a timely manner.
  • Work collaboratively with the Event Lead or Event Manager to ensure all tasks are executed thoroughly and efficiently during events.
  • Recognize the importance of internal hospitality and the positive environment it creates within the team.
  • Exhibit strong time management skills as shifts are organized well in advance.

Minimum Qualifications:

  • At least one year of experience in a restaurant or hospitality environment, ideally in a serving or bartending capacity.
  • Willingness to work flexible hours, including evenings, weekends, and holidays.
  • Excellent communication skills and the ability to remain calm under pressure.
  • Commitment to delivering outstanding customer service.

Preferred Qualifications:

  • Basic knowledge and enthusiasm for craft distilling and spirits.
  • A minimum of one year of experience in a bartending role within a hospitality setting.

Physical Requirements/Work Environment:

  • Ability to perform tasks in both indoor and outdoor settings.
  • Adaptability to varying temperature conditions.
  • Comfortable working in elevated areas.
  • Ability to work on wet surfaces.
  • Exposure to loud noises, fumes, and potentially hazardous materials.
  • Ability to work around moving machinery and forklift traffic.
  • Capable of lifting weights up to 55 lbs.

Applicants must be at least 21 years old. They should be able to sit or stand for extended periods, work on a computer for prolonged durations, and may need to lift heavy objects. Suitable adjustments will be provided for individuals with disabilities.

Company Commitment

Constellation Brands is dedicated to fostering an inclusive workplace. We uphold a strong commitment to equal employment opportunity, ensuring that all individuals have equal opportunities for employment regardless of sex, race, age, religion, sexual orientation, nationality, disability, or any other category protected by law.