In-Seat Food and Beverage Runner

3 weeks ago


Toronto, Ontario, Canada Legends Full time

LEGENDS

Established as a premier hospitality management entity, Legends has evolved into a comprehensive experiential services organization, employing over , full-time and , seasonal staff worldwide. Legends operates through three main divisions: Global Planning, Global Sales, and Hospitality, providing clients and partners with a -degree platform to enhance their brand and realize their vision. Our expertise spans various sectors, including professional sports, collegiate events, attractions, entertainment, and conventions, making us leaders in crafting, planning, and delivering outstanding experiences in sports and entertainment.

Position Overview

The In-Seat Runner role is pivotal in ensuring the seamless delivery of food and beverages from the kitchen or bar directly to guests' seats or designated pick-up areas. This position emphasizes exceptional guest service and requires collaboration with food expeditors and in-seat servers to guarantee accurate and timely order fulfillment. Additional responsibilities may include maintaining the organization and stock levels of grab-and-go food stations.

Key Responsibilities:

Assist service personnel by delivering food and beverage items efficiently. Collect food and beverage orders from an expediter and ensure timely delivery to the correct locations. Manage the stocking and replenishment of grab-and-go snack, candy, and beverage stations. Organize snacks and beverages attractively and functionally. Familiarize oneself with the venue layout and key seat and pick-up locations. Possess knowledge of food, beverage, and menu offerings. Comply with Legends' uniform and grooming standards. Execute opening, closing, stocking, and side work tasks as assigned. Undertake additional duties as required.

Required Qualifications:

Applicants must be at least years of age. Strong interpersonal skills to ensure guest satisfaction. Basic understanding of food and beverage preparation, service standards, and guest relations. Ability to multitask in a dynamic, team-oriented environment. Capability to obtain food safety and responsible alcohol service certifications. Proficiency in reading, speaking, and writing in English to communicate effectively with guests and team members. Physical ability to lift and transport items weighing up to - lbs., occasionally up to lbs. Sufficient mobility to perform assigned tasks, including reaching, bending, stooping, and pushing for extended periods. Capacity to stand and walk for prolonged periods while navigating ramps, stairs, and elevators. Availability to work during sporting events, including extended hours, nights, weekends, and holidays. Ability to collaborate with colleagues to ensure adherence to company service standards. Commitment to practicing safe work habits and following all safety policies and procedures.

Legends is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, disability, or genetic information.



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