Digital Transformation Consultant

2 months ago

Richmond Hill, Ontario, Canada Tidal Commerce Inc. Full time
About Tidal Commerce Inc.

Tidal Commerce Inc., a member of Umbrella Incorporated, is a rapidly expanding tech consulting agency specializing in Digital Transformation and E-Commerce. Our consulting service line is central to our mission, designing digital strategies, spearheading project discovery, and guiding the rigorous implementation process. As a part of our team, you'll be at the cutting edge of Technology and E-Commerce innovations, playing a crucial role in defining the digital business landscape. We collaborate with a diverse range of clients—from established Fortune 500 firms to emerging startups—providing a rich spectrum of industry exposure.

About the Role

We are seeking a talented individual to join our dynamic management consulting team as a Business Analyst Intern. This position offers the opportunity to work closely with Fortune 500 clients, diving deep into their unique challenges and crafting bespoke solutions. You will work directly with a Consultant who will provide coaching and mentorship. The expectation for interns is identical to that of full-time Associate Consultants, with the opportunity to gain valuable hands-on experience. This internship can be structured for school credit, and candidates who demonstrate strong potential and an ability to learn may receive a return offer for a full-time position.

Key Responsibilities
  • Collaborate with cross-functional teams to define, design, and specify digital project requirements.
  • Conduct detailed analysis to determine project scope and deliverables.
  • Develop process documentation to support business processes.
  • Lead and facilitate meetings and workshops with both technical and non-technical stakeholders.
  • Assist in the design of system architecture, workflows, and user interfaces.
  • Monitor project progress, ensuring timely delivery and quality standards.
  • Continuously liaise with clients to ensure their needs and expectations are met and/or exceeded.
  • Define and develop digital roadmaps for clients, aligning their business goals with tailored technology solutions.
  • Contribute to strategic initiatives by advising clients on digital transformation and innovation, helping them stay ahead of industry trends.
  • Provide insights and recommendations based on data analytics.
Qualifications
  • Currently pursuing a Bachelor's or Master's degree in Business, IT, Computer Science, or a related field.
  • Strong analytical, problem-solving, and organizational skills.
  • Ability to work independently and collaboratively.
  • Excellent communication skills with a keen ability to translate complex concepts into understandable terms.
  • Familiarity with PowerPoint and Excel is a must; experience with tools like Miro and Jira is a plus.
  • Experience with E-Commerce project management and the Shopify ecosystem is preferred.
Interview Process
  • Screening Interview: If your resume passes the initial screening, we will schedule a quick call to learn more about your background and interest in the role.
  • Case Interview: A one-hour interviewer-led case where you'll be walked through an actual client situation to assess your problem-solving and analytical skills.
  • WHO Interview: An in-person interview at our office, focusing on diving deeper into your past experiences and understanding how they align with our values and expectations.
  • References: We will ask for 2-3 professional references to gain more insights into your work ethic, collaboration, and overall performance.

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