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Retail Operations Leader

3 months ago

Windsor, Ontario, Canada Rogers Communications Full time

At Rogers Communications, our retail division is fundamental to our success. We embody the welcoming essence of our brand. Our retail professionals are friendly and approachable individuals who understand how our offerings integrate into daily life, and we are eager to demonstrate how our technology can enhance and simplify customer experiences.

We are committed to cultivating an environment that promotes personal development, career advancement, and an inclusive future for all. If you have a passion for technology, enjoy engaging with people, and excel in a collaborative team atmosphere, we invite you to consider the following opportunity.

Position: Store Manager

As a Store Manager, you will be encouraged to view your responsibilities through an entrepreneurial lens, focusing on guiding a team to provide an exceptional and consistent customer experience.

Key Responsibilities:

  • Recruit and nurture a high-performing sales team that genuinely prioritizes customer satisfaction.
  • Motivate the team to consistently deliver outstanding customer service.
  • Oversee all financial operations, including inventory management, cash flow, and reporting, to maximize store profitability.
  • Encourage innovation and challenge existing processes.
  • Support team growth and development, helping individuals realize their potential and advance in their careers.

Ideal Candidate Profile:

  • Possesses a clear mission and purpose, aiming to lead and inspire a team towards success while being customer-focused.
  • Enhances team morale through thoughtful and empathetic leadership.
  • Welcomes change and continuously seeks improvements.
  • Is committed to personal and professional growth as a leader.
  • Inspires team members to acquire the skills and experiences necessary for their next career advancement.

Benefits:

  • Competitive annual salary with quarterly bonuses.
  • Opportunities for career growth and development.
  • Comprehensive health and dental benefits.
  • Attractive share options and wealth accumulation programs.
  • Employee discounts on Rogers & Fido services.

As part of the hiring process, candidates will need to complete an online assessment and consent to a criminal and credit background check.

Schedule: Full-time
Shift: Variable
Contract Length: Regular Position
Travel Requirements: Up to 25%
Posting Category/Function: Retail (Store Management / Corporate) & Store Management
Requisition ID: 311391