Event Operations Coordinator

4 weeks ago

Moncton, New Brunswick, Canada J.D. Irving, Limited Full time

Gameday, Events & Community Manager

J.D. Irving, Limited is on the lookout for a dedicated Gameday, Events & Community Manager. This full-time position reports directly to the General Manager of Business Operations and is pivotal in orchestrating, overseeing, and executing all facets of gameday operations, ensuring an exceptional fan experience within a premier facility. The role also involves proactive planning, management, and execution of special events, alongside responsibility for event budgets.

The Gameday, Events & Community Manager will engage with the community, planning, managing, and promoting community programs to create value for all stakeholders.

Key Responsibilities:
  1. Strategically plan, manage, and oversee live in-arena production for all home games.
  2. Collaborate with and supervise game-day personnel, including the ice team, announcer, mascot, and musical talent.
  3. Oversee all game entertainment aspects, such as game scripting, in-arena promotions, LED/video selection, special presentations/ceremonies, live entertainment, and talent bookings.
  4. Coordinate with sponsorships, ticketing, arena operations, retail, hospitality, public/media relations, and broadcast to ensure all contractual elements are fulfilled and meet company excellence standards.
  5. Implement a strategic plan for Game Entertainment.
  6. Work with print, league, and radio partners regarding game operations and events.
  7. Plan, manage, and direct special event initiatives.
  8. Generate innovative ideas and concepts for game entertainment.
  9. Collaborate with building operations and AV staff on technical projects related to event presentation systems (i.e., LED, video, audio, lighting).
  10. Manage and approve hours for part-time event staff.
  11. Plan and manage rehearsals, theme nights, and game-to-game elements such as crowd engagement initiatives.
  12. Serve as the main point of contact for Off Ice Officials, ensuring they have the necessary equipment and tools for each event.
  13. Plan, manage, and direct all special events and report on their outcomes.
  14. Proactively plan, manage, and direct community events or programming initiatives and report on results.
Required Experience and Qualifications:
  1. Two to five years of experience in live event direction or production, event planning, or equivalent work experience.
  2. Formal post-secondary credentials in hospitality, entertainment, or a related field, or an equivalent combination of education and experience.
  3. Independent and creative problem-solver.
  4. Highly organized, motivated, and responsible with strong time and project management skills.
  5. Ability to maintain composure in a fast-paced environment.
  6. Solid team player with exceptional organizational and administrative skills.
  7. Excellent verbal and written communication skills; bilingualism is an asset.
  8. Interest in and knowledge of hockey.
  9. Able to work flexible and extended hours, including evenings and weekends, as required.
What We Offer:
  1. A competitive salary commensurate with skills, abilities, and experience, along with a comprehensive benefits package.
  2. A dynamic, safe, and rewarding work environment.
  3. Opportunities for growth and career advancement.
  4. Flexible health and dental benefits package.
  5. Life and disability insurance.
  6. Enrollment in the company RRSP matching program.
  7. Wellness benefits including Fitness and Weight Management Reimbursement.
  8. Employee and Family Assistance Plan.
  9. Employee discounts and perks.
To Apply for this Career Opportunity:

We appreciate all candidates for their interest; however, only those selected for interviews will be contacted.

J.D. Irving, Limited is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination.

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