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Event Operations Coordinator

3 months ago

Moncton, New Brunswick, Canada J.D. Irving, Limited Full time

Gameday, Events & Community Manager

J.D. Irving, Limited is on the lookout for a dedicated Gameday, Events & Community Manager. This full-time position reports directly to the General Manager of Business Operations and is pivotal in orchestrating, overseeing, and executing all facets of gameday operations, ensuring an exceptional fan experience in a premier venue. Additionally, this role involves the proactive planning, management, and execution of various special events, along with oversight of event budgets.

The Gameday, Events & Community Manager will also engage with the local community, planning, managing, and promoting community initiatives to create value for all stakeholders involved.

Key Responsibilities:
  1. Proactively plan, manage, and direct live in-arena production for all home games.
  2. Collaborate with and supervise game-day personnel, including the ice team, announcer, mascot, and musical acts.
  3. Oversee all game entertainment aspects, such as scripting, in-arena promotions, LED/video selection, special presentations, live entertainment, and talent bookings.
  4. Coordinate with sponsorships, ticketing, arena operations, retail, hospitality, public/media relations, and broadcasting to ensure all contractual obligations are met and uphold company excellence standards.
  5. Implement a strategic plan for Game Entertainment.
  6. Work alongside print, league, and radio partners regarding game operations and events.
  7. Plan, manage, and direct special event initiatives.
  8. Generate innovative ideas and concepts for game entertainment.
  9. Collaborate with building operations and AV staff on technical projects related to event presentation systems.
  10. Manage and approve hours for part-time event staff.
  11. Organize game day and non-game day rehearsals, theme nights, and game-to-game elements.
  12. Serve as the main contact for Off Ice Officials, ensuring they have the necessary equipment and tools.
  13. Plan, manage, and direct all special events and report on outcomes.
  14. Proactively plan, manage, and direct community events or programming initiatives and report on results.
Required Experience and Qualifications:
  1. Two to five years of experience in live event direction or production, event planning, or a related field.
  2. Formal post-secondary education in hospitality, entertainment, or a related area, or an equivalent combination of education and experience.
  3. Independent and creative problem-solver.
  4. Highly organized, motivated, and responsible with strong time and project management skills.
  5. Ability to maintain composure in a fast-paced environment.
  6. Team player with exceptional organizational and administrative capabilities.
  7. Excellent verbal and written communication skills; bilingualism is an asset.
  8. Interest in and knowledge of hockey.
  9. Able to work flexible hours, including evenings and weekends as required.
What We Offer:
  1. A competitive salary based on skills, abilities, and experience.
  2. A dynamic, safe, and rewarding work environment.
  3. Opportunities for professional growth and career advancement.
  4. Flexible health and dental benefits package.
  5. Life and disability insurance.
  6. Enrollment in a company RRSP matching program.
  7. Wellness benefits, including Fitness and Weight Management Reimbursement.
  8. Employee and Family Assistance Plan.
  9. Employee discounts and perks.
To Apply for this Career Opportunity:

We appreciate all candidates for their interest; however, only those selected for interviews will be contacted.

J.D. Irving, Limited is committed to equal opportunity in its employment practices and providing an environment free from discrimination.