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Restaurant Operations Manager

2 months ago

Richmond Hill, Ontario, Canada AP Full time

We are looking for a dedicated Floor Manager to oversee our Front of House operations at AP. This position is essential in ensuring that our establishment achieves its service, sales, and profitability objectives.

The Floor Manager will report directly to the General Manager and will be tasked with supervising daily activities, leading the staff, and upholding exceptional customer satisfaction standards.

KEY RESPONSIBILITIES:
  • Oversee all aspects of the restaurant to guarantee outstanding guest service
  • Recruit, train, and manage Front of House personnel
  • Provide constructive feedback and support to maintain a positive workplace atmosphere
  • Ensure compliance with quality control, hygiene, and safety regulations
  • Address guest concerns and foster a favorable dining experience for all patrons
REQUIREMENTS:
  • A minimum of 2 years of managerial experience in a comparable environment
  • A degree or diploma in Business or Hospitality Management is preferred
  • Demonstrated leadership abilities and a genuine passion for the hospitality sector
  • Strong communication and problem-solving skills
  • Capability to thrive in a dynamic, fast-paced setting while managing multiple tasks
BENEFITS:
  • Competitive salary and benefits package
  • Employee discounts across all our dining establishments
  • A fun and collaborative team culture
  • Opportunities for professional growth and advancement

We are dedicated to providing equal employment opportunities and will accommodate requests as needed.