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Bilingual Pension Education Specialist
3 months ago
Position Overview:
We are seeking a dedicated professional to enhance our pension education initiatives. This role is pivotal in fostering relationships and implementing strategies that elevate our service delivery.
Key Responsibilities:
- Strategic Implementation: Develop and execute the employer education framework to optimize plan management.
- Partnership Development: Cultivate reliable partnerships within your designated employer network.
- Communication Enhancement: Broaden the reach and effectiveness of our member communications and educational outreach.
- Stakeholder Engagement: Support the stakeholder relations strategy and contribute to the pension plan design efforts.
Client Engagement & Technical Support:
- Facilitate educational programs for clients, including pension information sessions and webinars.
- Establish and maintain strong relationships with assigned stakeholder groups.
- Assist in transitioning client interactions to digital platforms.
- Enhance employer knowledge of plan compliance and legal obligations.
- Provide accurate and engaging information to both internal and external stakeholders, with flexibility for additional hours as needed.
- Design and implement training programs tailored to the needs of both OMERS and clients.
- Utilize data insights to customize outreach and training plans for maximum impact.
- Stay informed on regulatory changes affecting the OMERS Pension Plan and the broader pension landscape.
Desired Attributes:
- Exhibit professionalism and maintain a positive rapport with stakeholders.
- Demonstrate sound judgment and tact in interpersonal interactions.
- Be accountable for decisions while addressing business-related issues effectively.
- Identify opportunities for process enhancements within pension services.
Qualifications:
- Bilingual proficiency in English and French is essential.
- A university degree or college diploma with a minimum of 5 years of relevant experience in the pension sector.
- Completion of the Pension Plan Administration Certification (PPAC) or progress towards it is preferred.
- Strong strategic thinking and decision-making abilities.
- Project management experience is advantageous.
- Exceptional customer service and communication skills.
- Ability to prioritize tasks and manage multiple responsibilities.
- Willingness to travel as required.
- A valid driver's license is necessary.
- Knowledge of pension plan administration and relevant legislation is beneficial.
At OMERS, we are committed to fostering an inclusive workplace that reflects the diversity of the communities we serve. We are an equal opportunity employer, dedicated to a recruitment process that is accessible and equitable for all candidates.
