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Contract Operations Specialist
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Calgary, Alberta, Canada Q2 Full timeAbout Q2At Q2, we're passionate about building strong, diverse communities by strengthening their financial institutions. We deliver mobile banking platforms and technology solutions globally, serving over 22 million end users across 1,300 financial institutions and fintech clients.The JobThe Q2 Contract Specialist plays a critical role in the contract...
Contract Specialist
2 months ago
About Q2
Q2 is a leading provider of digital banking and financial services, dedicated to building strong, diverse communities by strengthening their financial institutions.
Job Summary
The Q2 Contract Specialist plays a critical role in the company's contract operations team, providing administrative and support functions to ensure the smooth execution of contracts and agreements.
Key Responsibilities
- Interact with cross-functional teams, including sales, marketing, and customer success, to ensure seamless contract execution.
- Enter, maintain, and ensure the integrity of contract data within Salesforce and other tracking databases.
- Create, maintain, and update contract templates and checklists to reflect new pricing, products, and services offerings.
- Draft sales orders, amendments, and statements of work, and review sales order forms for accuracy.
- Ensure contracts and proposals are thoroughly reviewed for pricing approvals and accounting issues prior to finalization.
- Conduct proposal preparation and respond to interdepartmental and intradepartmental requests in a timely manner.
- Train new hires on contract operations processes and assist with sales onboarding.
- Develop and document contract processes and procedures, and communicate changes to relevant team members.
- Work independently with minimal supervision, managing and documenting work assignments in Salesforce and addressing concerns and requests by deadlines.
Requirements
- Typically requires a Bachelor's degree and a minimum of 5 years of related experience, or an advanced degree with 3+ years of experience, or equivalent related work experience.
- Demonstrate ability to easily adapt to change and quickly learn and retain new processes and contract-related information.
- Proficiency in MS Office Suite and Salesforce is required.
What We Offer
- Hybrid work opportunities
- Flexible time off
- Career development and mentoring programs
- Health and wellness benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
- Community volunteering and company philanthropy programs
- Employee peer recognition programs
