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Resident Manager
2 months ago
We are seeking a highly skilled and motivated Resident Manager to join our team at Centurion Asset Management Inc. As a key member of our property operations team, you will be responsible for the professional management and administration of one of our apartment communities.
Key Responsibilities- Relationship Development
Develop and foster positive relationships with colleagues and residents, ensuring proactive and timely resolution of concerns.
Customer ServiceProvide exceptional customer service, handling resident inquiries, feedback, complaints, and concerns in a professional and courteous manner.
Ongoing OperationsMarket, show, and rent apartments, collecting applications and deposits as required. Ensure timely collection and deposit of rental payments, and initiate follow-up where necessary.
Essential Service and EmergenciesBe accessible 24/7 to provide essential service in emergency situations, and be aware of fire and life safety procedures.
Requirements- A passion for delivering exceptional customer service;
- Strong written and oral communication skills;
- Excellent interpersonal skills;
- Detail-oriented with problem-solving skills;
- Strong follow-up skills with the ability to resolve difficult issues;
- Ability to lift, push, and pull heavy objects.
Centurion Asset Management Inc. is a leading provider of investment and property management services. We are committed to providing quality investments and housing for our clients, and our team of over 350 employees is a key component of our success.