Global Agency Operations Manager

4 weeks ago


Toronto, Ontario, Canada Manulife Full time
Job Title: Global Agency Operations Manager

We are seeking a highly organized and detail-oriented Global Agency Operations Manager to join our team. As a key member of our Global Brand team, you will be responsible for managing the day-to-day operations of our agency relationships, ensuring seamless communication and collaboration between teams.

Key Responsibilities:
  • Develop and implement operational processes and procedures to improve efficiency and effectiveness
  • Manage agency relationships, including vendor onboarding and offboarding, contract management, and performance monitoring
  • Coordinate with cross-functional teams to ensure alignment and effective communication
  • Provide exceptional customer service to internal stakeholders and agency partners
Requirements:
  • Proven experience in operations management, preferably in a creative agency environment
  • Strong project management and organizational skills, with ability to prioritize tasks and manage multiple projects simultaneously
  • Excellent communication and interpersonal skills, with ability to build strong relationships with internal stakeholders and agency partners
  • Ability to work in a fast-paced environment, with adaptability and flexibility
What We Offer:
  • A competitive salary and benefits package
  • A dynamic and supportive work environment, with opportunities for growth and development
  • A chance to work with a leading global financial services company, with a strong commitment to diversity and inclusion


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