Parts Specialist

4 weeks ago


Cranbrook, Canada Brandt Full time

Brandt is actively looking for a Parts Specialist to join our team in the Construction & Forestry division. This role is crucial in aiding customers with their parts needs, offering pricing information, and processing online orders efficiently.

Key Responsibilities

  • Resolve customer inquiries and issues effectively
  • Receive, unload, and organize incoming parts and materials in the warehouse
  • Identify and locate parts for shipment to customers and other locations
  • Support service technicians with parts requirements as needed
  • Manage inventory stock orders
  • Adjust inventory and bin locations as necessary
  • Thoroughly document and report all shipping, receiving, and inventory activities
  • Utilize parts and warehousing tools and computer systems proficiently

Physical and Skill Requirements

  • Ability to meet the physical demands of the parts and warehousing environment
  • Strong customer service skills, both in-person and over the phone
  • Capability to lift items weighing up to 50 pounds

Preferred Qualifications

  • Experience in the parts industry is advantageous
  • Solid understanding of parts and warehousing operations
  • Journeyperson Certification is a plus

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