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Digital Literacy Training Specialist

2 months ago

Vancouver, British Columbia, Canada YWCA Metro Vancouver Full time
Job Summary

We are seeking a highly skilled Digital Literacy Training Specialist to join our team at YWCA Metro Vancouver. As a key member of our team, you will be responsible for delivering digital literacy workshops and one-to-one support to our clients.

Key Responsibilities
  • Design and deliver digital literacy training programs for individuals and groups
  • Provide one-to-one training and support to clients who require additional assistance
  • Manage a multi-level online learning environment and coordinate the loaner laptop library for program participants
  • Develop and maintain instructional materials, including curricula, training course outlines, and instructional videos
  • Collaborate with project staff, teammates, and the organization's technical support team to ensure seamless delivery of digital literacy services
  • Assist in compiling data and preparing reports to measure program effectiveness
  • Participate in ongoing professional development to maintain expertise in computer science and digital literacy
Requirements
  • Valid clear criminal record check (including working with vulnerable populations)
  • Proficiency in Office 365 applications, including Word, Excel, PowerPoint, Outlook, Teams, and SharePoint
  • Experience with Learning Management Systems (LMS) and e-learning platforms
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
What We Offer
  • Competitive hourly rate
  • Extended medical and dental benefits
  • Flexible working arrangements
  • Employee Family Assistance Program
  • Free staff membership to our Health + Fitness Centre
  • Discounts at our YWCA Hotel and priority in YWCA Child Care centres