Client Advisor, Full-Time, Luxury Retail Professional

2 months ago


Toronto, Ontario, Canada Tiffany & Co Full time

About the Role:

We are seeking a highly skilled and passionate Client Advisor to join our team at Tiffany & Co. As a Client Advisor, you will be the face of our brand, embodying the Tiffany touch in every client interaction. Your exceptional communication skills, entrepreneurial spirit, and passion for luxury retail will drive client relationships and exceed commercial targets.

Key Responsibilities:

  • Develop and maintain strong client relationships, driving lifetime loyalty and spend.
  • Consistently achieve or exceed monthly, quarterly, and annual store commercial targets.
  • Capture client data, cultivate new and existing client relationships, and deliver a significant portion of sales through repeat client business.
  • Identify innovative ways to grow your business through delivering elevated client experiences in each client appointment.
  • Drive business through key product pillars and convert clients through curiosity and discovery.
  • Elevate in-store experiences by consistently delivering memorable moments to every client.
  • Demonstrate passion as a Tiffany brand ambassador during every selling ceremony using the Tiffany Touch.

Requirements:

  • Experience in retail or luxury retail or relevant client-related experience.
  • Proven track record in achieving commercial results.
  • Ability to connect with clients and work with a diverse client base.
  • Flexibility to work non-traditional hours, including days, nights, weekends, and holidays.
  • Proficiency with Point of Sales (POS) systems, client tracking systems, and Microsoft Outlook/email.

About Tiffany & Co:

Tiffany & Co. is committed to fostering a workplace where individual differences are recognized, appreciated, and respected. We encourage applications from people with disabilities and offer accommodations throughout the hiring process. If you require an accommodation, please contact us at [insert contact information].


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