Restaurant Operations Manager

4 weeks ago


Thunder Bay, Ontario, Canada ONTARIO INC Full time
Job Title: Restaurant Operations Manager

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at Ontario Inc. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our restaurant, ensuring exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Operations Management: Oversee the daily operations of the restaurant, including managing staff, inventory, and supplies.
  • Customer Service: Ensure exceptional customer service, responding to customer complaints and concerns in a timely and professional manner.
  • Sales Growth: Develop and implement strategies to drive sales growth, including menu engineering, pricing, and promotions.
  • Staff Management: Recruit, train, and develop a high-performing team, ensuring excellent customer service and sales results.
  • Inventory Management: Manage inventory levels, ordering supplies, and controlling costs.
  • Financial Management: Prepare and manage budgets, forecasts, and financial reports.
Requirements:
  • Education: Secondary (high) school graduation certificate.
  • Experience: Will train.
  • Language: English.
  • Work Hours: 40 hours per week.
What We Offer:
  • Free Parking: Available on site.
  • Learning and Training: Paid by employer.
  • Team Building Opportunities: Regular team-building activities and events.
Support for Persons with Disabilities:
  • Mentorship: Offers mentorship, coaching, and/or networking opportunities for persons with disabilities.
  • Coaching: Provides coaching and/or networking opportunities for persons with disabilities.
Support for Newcomers and Refugees:
  • Settlement Support: Assists with immediate settlement needs of newcomers and/or refugees.
  • Language Training: Facilitates access to language training.
  • Skills Training: Facilitates access to skills training.
Support for Youths:
  • On-the-Job Training: Offers on-the-job training tailored to youth.
  • Mentorship: Offers mentorship, coaching, and/or networking opportunities for youth.
Support for Veterans:
  • Mentorship: Offers mentorship, coaching, and/or networking opportunities for Veterans.
  • Workshops and Counselling: Offers workshops, counselling services, or other resources to help Veterans navigate their transition into the civilian workforce.
Support for Indigenous People:
  • Mentorship: Offers mentorship, coaching, and/or networking opportunities for Indigenous workers.
  • Cultural Competency Training: Provides cultural competency training and/or awareness training to all employees.
Support for Mature Workers:
  • Phased Retirement: Offers phased retirement options that allow mature workers to gradually reduce their workload.
  • Financial Planning: Provides resources to help mature workers plan their retirement.
Support for Visible Minorities:
  • Mentorship: Offers mentorship programs that pair members of visible minorities with experienced employees.
  • Diversity and Cross-Cultural Training: Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.


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