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Patient Services Representative
2 months ago
About the Role:
We are seeking a highly skilled and customer-focused individual to join our team as a Patient Services Specialist at FYidoctors. As a key member of our team, you will play a critical role in delivering world-class service to our patients.
Key Responsibilities:
- Warmly greet patients and provide exceptional customer service
- Manage appointment bookings, prescription printouts, and billing and payments
- Administer pre-testing services and communicate with patients in person, by phone, and via email
- Uphold excellent customer service standards using your charisma and problem-solving skills
Requirements:
- Customer-facing experience, preferably in a retail environment
- Confidence working in a fast-paced environment
- High level of comfort using technology and computers with solid proficiency in MS Office Suite
- Professional, approachable manner and a love of meeting and interacting with people
About FYidoctors:
FYidoctors is a dynamic and rewarding environment where our people can thrive and grow. We put our patients' well-being first and strive to maintain a positive and supportive work environment.
What We Offer:
- Excellent wages including quarterly bonuses
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture that fosters a sense of collaboration
- Ongoing training and development opportunities to help you develop your career
