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General Manager
2 months ago
Job Title: General Manager - Entertainment Venue
Job Summary:
Cineplex Entertainment is seeking an experienced General Manager to lead our Entertainment Venue in Burnaby. As a key member of our management team, you will be responsible for ensuring the success of our venue by driving sales growth, improving customer satisfaction, and maintaining a positive work environment.
Key Responsibilities:
- Leadership: Provide strategic direction and leadership to the venue team to achieve business objectives and drive sales growth.
- Customer Experience: Ensure a high-quality customer experience by maintaining a clean and safe environment, providing excellent customer service, and implementing initiatives to improve customer satisfaction.
- Operations: Oversee the day-to-day operations of the venue, including managing inventory, controlling costs, and maintaining a high level of customer service.
- Team Management: Recruit, train, and develop a high-performing team to achieve business objectives and drive sales growth.
- Financial Management: Manage the financial performance of the venue, including budgeting, forecasting, and controlling costs.
- Marketing and Promotions: Develop and implement marketing and promotional strategies to drive sales growth and increase customer engagement.
- Compliance: Ensure compliance with all relevant laws, regulations, and company policies.
Requirements:
- 5+ years of experience in a senior management role in the entertainment or hospitality industry.
- Proven track record of driving sales growth and improving customer satisfaction.
- Strong leadership and team management skills.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing circumstances.
- High school diploma or equivalent required; post-secondary education in business or a related field an asset.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
How to Apply:
If you are a motivated and experienced leader looking for a new challenge, please submit your application, including your resume and a cover letter, to Cineplex Entertainment.