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Facilities Supervisor

2 months ago

Halifax, Nova Scotia, Canada BEAUTE LIA HAIR Full time
Job Summary

We are seeking a highly organized and detail-oriented Spa Supervisor to join our team at BEAUTE LIA HAIR. As a key member of our operations team, you will be responsible for ensuring the smooth day-to-day operation of our spa facilities.

Key Responsibilities
  • Scheduling and Coordination
    • Coordinate staff schedules to ensure adequate coverage during peak periods
    • Manage and maintain accurate records of staff hours and attendance
  • Facilities Management
    • Oversee the maintenance and repair of spa equipment and facilities
    • Ensure that all facilities are clean and well-maintained
  • Customer Service
    • Provide exceptional customer service to clients and guests
    • Address customer complaints and concerns in a professional and courteous manner
  • Staff Supervision
    • Supervise and train staff in job duties, safety procedures, and company policies
    • Monitor staff performance and provide feedback and coaching as needed
  • Quality Control
    • Monitor and maintain high standards of quality and cleanliness in all spa facilities
    • Identify and address any quality control issues promptly
Requirements
  • Education
    • Secondary (high) school graduation certificate
  • Experience
    • 1 year to less than 2 years of experience in a similar role
  • Skills
    • Excellent communication and interpersonal skills
    • Strong organizational and time management skills
    • Ability to work in a fast-paced environment
Work Conditions and Physical Capabilities
  • Work Environment
    • Fast-paced environment
    • Work under pressure
  • Physical Capabilities
    • Ability to stand for long periods
    • Ability to lift up to 25 pounds
Personal Suitability
  • Personal Qualities
    • Client focus
    • Organized
    • Team player
  • Work Term
    • Permanent
  • Work Language
    • English
  • Hours
    • 35 hours per week