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Hotel Operations Manager

2 months ago


Yellowknife, Northwest Territories, Canada Nova Hotels Full time
About Us

Nova Hotels is a Canadian, family-owned and operated hotel chain and management company based in Western Canada. With 14 full and limited service hotels across Alberta, Saskatchewan, and the Northwest Territories, Nova Hotels has established itself as one of the larger independent hotel chains in the region.

We are proud to offer a unique work environment that fosters career growth and development for our team members. Our commitment to providing exceptional service and comfort to our guests has earned us numerous awards, including Employer of Choice and COR certification.

The Opportunity

We are seeking a highly motivated and experienced General Manager to lead the day-to-day operations of the Nova Inn Yellowknife. As a key member of our management team, you will be responsible for managing the hotel's budget, maintaining cost and quality standards, and maximizing profits.

Key Responsibilities:

  • Manage all sources of revenue, focusing on securing new business while maintaining established cost and quality standards
  • Promote hotel policies and philosophies to employees and guests through direct and indirect interaction
  • Develop and execute business plans, including sales plans
  • Ensure full compliance with all regulatory and statutory regulations and requirements
  • Represent the hotel in appropriate hotel, tourism, and business associations
Requirements

To be successful in this role, you will need:

  • Progressive management experience in hospitality
  • Knowledge of rooms division operations and sales
  • A positive attitude, enthusiasm, and ability to celebrate success
  • Strong written and verbal communication skills in English
  • Strategic thinking and ability to develop and support the overall business plan
  • Ability to deliver consistently outstanding customer service
  • Ability to establish and maintain strong relationships with key corporate disciplines and the team

We offer a competitive compensation package, including staff rates at our locations, extended health benefits, and employee discounts at our F&B outlets. If you are a motivated and experienced hospitality professional looking for a new challenge, please submit your application.