Customer Service Representative

2 days ago


Vancouver, British Columbia, Canada ONE WEST AUTO LTD. Full time
About the Role

We are seeking a highly organized and detail-oriented Receptionist to join our team at ONE WEST AUTO LTD. as a Customer Service Representative.

Key Responsibilities
  • Customer Service: Provide exceptional customer service to clients and the public, responding to inquiries and resolving issues in a timely and professional manner.
  • Administrative Support: Perform a variety of administrative tasks, including data entry, filing, and maintaining accurate records.
  • Switchboard Operations: Operate the switchboard or telephone system, answering calls and directing them to the appropriate personnel.
  • Ordering and Inventory: Order office supplies and maintain inventory levels to ensure a smooth operation.
  • Record Keeping: Maintain accurate and up-to-date records, including work logs and customer information.
  • Communication: Provide directory assistance, answer telephone calls and relay messages, and perform other communication-related tasks.
Requirements
  • Education: College/CEGEP diploma or equivalent experience.
  • Experience: 2 years to less than 3 years of experience in a similar role.
  • Language: English language proficiency.
  • Computer Skills: Proficiency in Microsoft Office, including Word, Excel, and Outlook.
Work Environment

The Receptionist will work in a fast-paced environment, with a combination of sitting, standing, and walking. The ability to work independently and as part of a team is essential.

What We Offer
  • Health Benefits: Comprehensive health, dental, and vision care benefits.
  • Disability Benefits: Disability benefits to ensure our employees' well-being.
  • Paramedical Services Coverage: Coverage for paramedical services, including physiotherapy and massage therapy.


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