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Entry-Level Insurance Consultant
3 months ago
Company: Co-operators
Department: Agency Contact Centre
Employment Type: Regular Full-Time
Work Model: Office Based
Language: English proficiency required.
The Opportunity:
Our Distribution team aims to excel in client engagement within the Canadian insurance sector. We are dedicated to offering a smooth and tailored client experience. Our experienced and reliable team is focused on providing financial service solutions that cater to the distinct needs of our clients. The Associate Insurance Advisor I plays a vital role in supporting and enhancing the agency operations, primarily through the sales and service of Co-operators personal lines products, including auto and home insurance, while also offering basic support for other product lines.
Key Responsibilities:
- Drive sales, service, and profitable growth of personal lines insurance offerings.
- Provide expert advice and recommend coverage options that align with client requirements.
- Identify and promote additional products/services that may benefit clients through prospecting and cross-selling.
- Conduct front-line risk assessments and selections in accordance with underwriting standards.
- Determine which risks necessitate inspections and may be required to perform these inspections.
- Meet individual targets related to client service, sales, quality, and productivity.
- Foster programs aimed at developing multi-client relationships.
- Address client inquiries and concerns, resolve complaints, and escalate issues as necessary.
Qualifications for Success:
- Maintain focus and a positive outlook in achieving goals, effectively managing time to ensure client satisfaction.
- Utilize insights into client needs and situations to identify sales opportunities, demonstrating strong communication skills.
- Commit to ongoing improvement and cultivate productive client relationships to exceed expectations.
- Collaborate effectively as a team player and provide support for the development of colleagues.
Requirements:
- A General Insurance License is required or must be obtained within two months.
- Compliance with all provincial licensing requirements, including continuing education, to secure and maintain licenses.
- Preferred experience includes one year in sales and service or related business roles.
- Familiarity with auto and property insurance products and sales techniques is advantageous.
Additional Information:
- Maintain strict confidentiality regarding clients' financial and personal information.
- This position involves direct interaction with clients and/or service providers.
- A valid driver's license, personal vehicle, and insurance may be required.
- Candidates will undergo a Criminal Record and Consumer History background check as part of the employment process.
Benefits:
- Opportunities for training and professional development to advance your career with one of Canada's leading employers.
- Engage in community service initiatives.
- Competitive compensation and benefits package.
