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Store Manager
2 months ago
The Store Manager is a key leadership role within the EssilorLuxottica Group, responsible for delivering exceptional customer experiences and driving business results in our optical retail stores. As a Store Manager, you will be the face of our brand, leading a team of sales associates and opticians to provide top-notch service and sales to our customers.
Key Responsibilities- Customer Experience: Ensure that every customer interaction is personalized, engaging, and exceeds expectations.
- Team Leadership: Recruit, train, and develop a high-performing team of sales associates and opticians to deliver exceptional customer service and sales results.
- Business Performance: Analyze sales data and implement strategies to drive business growth, improve profitability, and increase customer loyalty.
- Operational Excellence: Ensure that all store operations are running smoothly, including inventory management, visual merchandising, and store maintenance.
- Compliance and Safety: Maintain a safe and healthy work environment, adhering to all company policies and procedures.
- Education: High school diploma or equivalent required; college degree or equivalent preferred.
- Experience: 4+ years of management/supervisory experience in retail or customer-facing roles.
- Skills: Strong leadership and communication skills, ability to analyze data and drive business results, knowledge of optical theory and merchandise.
- State Licensure: State licensure (if applicable) and/or ABO Certification in non-licensed states.
- Industry Knowledge: Knowledge of current optical theory and merchandise, LensCrafters Final Inspector Certification, LensCrafters Quality, Fitting and Adjusting Program.
As a Store Manager with EssilorLuxottica Group, you will have the opportunity to work with a leading global company in the optical industry, with a competitive salary and benefits package, including health care, retirement savings, paid time off/vacation, and various employee discounts. We are an equal opportunity employer and welcome applications from diverse candidates.
