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Software Application Support Specialist

3 months ago

Burnaby, British Columbia, Canada NorLand Limited Full time

NorLand Limited is looking for a committed professional to become part of their team as an Application Administration and Support Specialist. This position is ideal for individuals who are enthusiastic about delivering effective and efficient assistance for software applications. Join a team that prioritizes teamwork, customer satisfaction, and ongoing enhancement.

Key Responsibilities:

  • Develop a deep understanding of NorLand's software application landscape.
  • Work collaboratively with colleagues to provide support and training.
  • Manage security roles and access permissions for various applications.
  • Assist in software configuration and drive continuous improvement initiatives.
  • Facilitate the coordination and implementation of software features and updates.
  • Build and maintain strong relationships with customers and vendors.

Required Qualifications:

  • Completion of post-secondary education in information technology or a related discipline.
  • Familiarity with data protection regulations and privacy standards.
  • Strong analytical and problem-solving abilities with a keen eye for detail.
  • Exceptional communication skills and technical proficiency.
  • Experience with enterprise-level applications and ERP systems.
  • Proficient in Microsoft Office applications.
  • Background in the construction or engineering industries is an advantage.

This full-time position offers a competitive salary range of $75,000 - $85,000 per year, commensurate with qualifications and company pay structures. NorLand is committed to promoting equity, diversity, and inclusion throughout the recruitment process.