Application Support Specialist
4 weeks ago
Job Summary: We are seeking an Application Support Analyst to join our team at BC Hydro. The successful candidate will provide technical support and assistance to our customers, ensuring a high level of service delivery.
Key Responsibilities:
- Provide technical support and assistance to customers via phone, email, and in-person
- Resolve technical issues and escalate complex problems to senior analysts
- Collaborate with internal teams to identify and implement process improvements
- Develop and maintain technical documentation and knowledge base
Requirements:
- 2 years of experience in a technical support role
- Strong understanding of IT systems and software applications
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
How to Apply: If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.
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