Application Support Specialist

4 weeks ago


Burnaby, British Columbia, Canada BC Hydro Full time

Job Summary: We are seeking an Application Support Analyst to join our team at BC Hydro. The successful candidate will provide technical support and assistance to our customers, ensuring a high level of service delivery.

Key Responsibilities:

  • Provide technical support and assistance to customers via phone, email, and in-person
  • Resolve technical issues and escalate complex problems to senior analysts
  • Collaborate with internal teams to identify and implement process improvements
  • Develop and maintain technical documentation and knowledge base

Requirements:

  • 2 years of experience in a technical support role
  • Strong understanding of IT systems and software applications
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment

How to Apply: If you are a motivated and detail-oriented individual with a passion for technical support, please submit your application.



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