Key Holder at Kiehl's Boutique

3 weeks ago


Calgary, Alberta, Canada Kiehl's Since 1851 Full time
Key Holder at Kiehl's Boutique

At Kiehl's, we're committed to delivering exceptional customer experiences that leave a lasting impression. As a Key Holder, you'll play a vital role in driving sales, building customer relationships, and maintaining a seamless shopping environment.

Key Responsibilities:
  • Customer Experience: Deliver best-in-class service to customers, ensuring their needs are met and exceeded.
  • Product Knowledge: Demonstrate in-depth knowledge of Kiehl's products, including features, benefits, and application techniques.
  • Sales Generation: Meet or exceed sales targets by applying brand selling methods, product knowledge, and basic service flow.
  • Store Operations: Support daily POS activities, maintain store appearance and cleanliness, and ensure on-shelf product availability.
  • Communication: Effectively communicate customer feedback, competitor insights, and other key events to the Store Manager.
Requirements:
  • Retail Experience: Prior retail and/or cosmetic experience preferred.
  • Key Holder Experience: Prior key holder experience preferred.
  • Customer Service: Excellent customer service skills and a strong ability to build relationships.
  • Communication: Great communication skills and the ability to work effectively in a team environment.
  • Physical Demands: Ability to work on the sales floor for extended periods, walk up and down stairs, and lift up to 25 lbs. on a regular basis.

What We Offer: Competitive hourly base wage, monthly sales bonus potential, generous quarterly gratis allocation, and clear career growth opportunities.



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