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Team Director

2 months ago

Québec, Quebec, Canada Roots Full time

Job Summary:

The Team Director will support the leadership team with the operations of the store by ensuring consistent positive customer experiences are delivered on the sales floor to profitably grow top-line sales.

Key Responsibilities:

  1. Creates and leads an atmosphere on the sales floor that builds customer realization, retention, and loyalty.
  2. Coaches associates on customer service fundamentals and provides positive feedback.
  3. Creates open outward communication on the sales floor.
  4. Stays current on company products and service updates.
  5. Promotes a positive, safe, and rewarding work environment.
  6. Ensures the store is visually appealing at all times.
  7. Assists the leadership team in supporting, leading, and implementing new company initiatives.

Interpersonal Skills:

  1. Excellent presentation skills in a retail environment.
  2. Ability to motivate team through coaching & leadership.
  3. Ability to lead the sales teams to achieve sales quota.

Requirements:

1+ years related supervisory experience preferably in retail apparel.