Case Management Specialist

7 days ago

Toronto, Ontario, Canada WoodGreen Full time
Job Summary

WoodGreen is seeking a highly skilled and compassionate Case Management Specialist to join our team. As a key member of our Homeward Bound and Neighbourhood Programs, you will provide critical support to women who have experienced homelessness, violence, or related issues.

Key Responsibilities
  • Utilize professional case management practices and a variety of clinical modalities to perform casework duties, including assessment, goal setting, and the development of action plans with clients.
  • Coordinate client participation in all aspects of the Homeward Bound program, including liaising with Community Colleges and academic upgrading providers to ensure participant enrolment and full participation in programs and on-the-job training experiences.
  • Ensure that all clients prioritize meeting program goals and milestones.
  • Liaise and coordinate with Toronto Children Services and Toronto Employment and Social Services.
  • Provide instrumental help to assist the women in resolving functional problems of daily living, provide advocacy, and facilitate access to appropriate support services.
  • Identify barriers to learning and refer participants to the appropriate source of support.
  • Respond to emergencies, provide crisis intervention, and maintain a caseload.
  • Maintain client records in a centralized database by program policy.
  • Collect statistical data according to central and unit policies.
Requirements
  • Master of Social Work or Master's Degree in a related field.
  • Registration with the Ontario College of Social Workers and Social Service Workers or its equivalent.
  • Minimum two (2) years of related work experience with women who have experienced homelessness, violence, or related issues at a case management level and employment planning and preparation work.
Preferred Qualifications
  • Extensive experience in a variety of counselling modalities, especially related to working with women who have experienced homelessness or domestic violence.
  • Demonstrated case management and group facilitation skills.
  • Strong knowledge of career planning and job search techniques.
  • Provide ongoing feedback to enhance the employability of all clients.
  • Demonstrated intervention skills, including crisis intervention.
  • Demonstrate an ongoing self-reflection to ensure best practices in service delivery.
  • Social assessment skills.
  • Knowledge and skills in conflict resolution.
  • Well-developed and timely documentation skills.
  • Strong computer skills, including internet research.
  • Knowledge of community development and skills in using and referring to social resources.
  • Collaboration and teamwork skills are essential.
  • Able to work under pressure.
  • Demonstrated experience working with clients from diverse communities.
  • Understanding of anti-oppressive practices and trauma-informed approach.
  • Lived experience as a member of the BIPOC community or other experiences of social identity intersectionality.

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