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Security Specialist

2 months ago


Québec, Quebec, Canada Playground Full time

About Playground:

We are an internationally renowned gaming destination located in the Mohawk territory of Kahnawake, just a short 15-minute drive south of downtown Montreal. Our complex is expanding, featuring new gaming floors, a luxurious hotel, and specialized dining options.

Schedule: Part-Time and Full-Time shifts available, including 5:00 AM - 1:00 PM, 1:00 PM - 9:00 PM, and 9:00 PM - 5:00 AM.

Job Overview:

As a Security Officer at Playground, you will play a vital role in ensuring the safety and security of our entertainment and gaming complex. Your responsibilities will include monitoring and responding to security concerns, enforcing policies, and maintaining a secure environment for our guests and team members.

What We Offer:

  • Competitive compensation ($21.00 per hour)
  • Flexible schedule options
  • Discounts on food and beverages
  • Comprehensive paid training
  • Opportunities for career advancement
  • Free parking
  • Company-wide events and activities
  • Playground Cares volunteer opportunities

Responsibilities:

  • Greet and assist customers in a courteous and professional manner.
  • Monitor access to Playground and escort visitors, inspecting bags as necessary.
  • Verify customers' identification and confirm they meet legal standards.
  • Ensure the security, safety, and well-being of all personnel and guests.
  • Identify and report any misconduct.
  • Intervene, diffuse, and perform removals in problematic situations.
  • Communicate with team members via radio or in person to keep personnel informed of suspicious activities.
  • Interact with the Peacekeepers, when necessary, to maintain the security of all individuals.
  • Conduct First Aid or CPR in emergency situations.
  • Intervene with disturbances and intoxication of guests.
  • Create daily reports by recording all incidents.
  • Patrol premises (interior and exterior) to maintain a safe environment.
  • Adhere to and comply with the company's policies and procedures, as well as conduct floor inspections to ensure compliance with our safety policies.

Requirements:

  • Excellent communication skills in English (French is an asset)
  • Must have a valid work permit or be a Canadian resident
  • Strong interpersonal and problem-solving skills
  • Previous working experience as an officer required (2 years)
  • Experience in martial arts is an asset
  • Valid Certificate in First Aid and CPR
  • Physical ability to carry heavy items and stand for long hours
  • Ability to remain calm and professional in a fast-paced environment
  • Flexibility to work various shifts, including weekends, evenings, and holidays