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Customer Support Technician

3 months ago

Drummondville, Quebec, Canada Groupe KOROK Full time

Join Our Team at Groupe KOROK

The food service equipment industry is captivating, and we are looking for a dedicated professional to join our dynamic team.

Position: Customer Support Technician

Immediate Supervisor:
Chief Operating Officer

Key Responsibilities:

  • Provide assistance and support to clients experiencing issues with their equipment.
  • Conduct preliminary diagnostics to identify problems and reassure customers.
  • Collaborate with the technical team to ensure timely resolutions.
  • Maintain a high level of customer satisfaction through effective communication and problem-solving.

We value your expertise and commitment to excellence in service delivery.