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Employee Experience Manager

2 months ago


Vaughan, Ontario, Canada Modern Niagara Full time
About Modern Niagara

Modern Niagara is a leading provider of building services and integrated building technology solutions across Canada. We help building owners, managers, and contractors meet their mechanical, electrical, and building services needs, while also developing custom solutions to achieve their desired outcomes.

Job Summary

We are seeking an experienced Employee Experience Manager to join our People and Culture team. This role will be responsible for developing and implementing holistic, integrated programs that enhance culture, employee engagement, and experience, while ensuring compliance with local legislation.

Key Responsibilities
  • Develop and implement people-focused programs, tools, and resources to enhance culture and employee experience.
  • Identify and communicate collaboration points related to P&C programs to ensure an integrated approach to culture and employee experience.
  • Maintain productive relationships with key partners and vendors to deliver on strategies that improve the employee experience.
  • Analyze trends and research industry standards to make recommendations for improving employee experience and operational efficiencies.
Program Management
  • Plan, scope, and facilitate program delivery, including performance, feedback, and engagement, recognition, and more.
  • Establish metrics and measurement mechanisms to track the effectiveness and impact of P&C programs.
  • Signal risks or issues impacting P&C program success and suggest/implement mitigation actions.
Requirements
  • Bachelor's degree in human resources, business administration, or related field.
  • 5+ years of progressive HR generalist/specialist experience.
  • Proven experience in developing and implementing HR programs.
  • Strong organizational, project management, and problem-solving skills, with the ability to leverage data to support decision-making.
  • HRIS implementation/optimization experience.
  • Proficiency in MS Office 365.
  • Excellent verbal and written communication skills.
  • Demonstrated ability to engage effectively with managers and employees at various levels of the organization.
About Us

At Modern Niagara, we value diversity, equity, and inclusion. We are committed to creating a workplace where everyone has access to the same opportunities and can thrive and reach their full potential. We are an equal opportunity employer and welcome applications from diverse candidates.