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Front Desk Representative

2 months ago

Jasper, Canada Miette Mountain Cabins Full time

{"h2": "Front Desk Agent Role at Miette Mountain Cabins", "p": "We are seeking a skilled Front Desk Agent to join our team at Miette Mountain Cabins. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.", "ul": [{"li": "Investigate and resolve guest complaints and issues"}, {"li": "Register arriving guests and assign rooms"}, {"li": "Process guest departures, calculate charges, and receive payments"}, {"li": "Maintain an inventory of vacancies, reservations, and room assignments"}, {"li": "Follow emergency and safety procedures"}, {"li": "Provide general information about hotel facilities and services"}, {"li": "Answer telephone calls and relay messages"}, {"li": "Provide customer service and support"}], "h2": "Requirements", "ul": [{"li": "High school diploma or equivalent required"}, {"li": "Previous customer service experience an asset"}, {"li": "Ability to work in a fast-paced environment"}, {"li": "Excellent communication and problem-solving skills"}, {"li": "Ability to work under pressure and meet deadlines"}], "h2": "What We Offer", "p": "As a Front Desk Agent at Miette Mountain Cabins, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service to our guests. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.", "h2": "How to Apply", "p": "If you are a motivated and customer-focused individual who is looking for a challenging and rewarding role, please submit your application, including your resume and a cover letter, to [insert contact information]."}