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Generator Service Technician

2 months ago


Kamloops, British Columbia, Canada NOV Inc Full time
Job Title: Generator Service Technician

The Generator Service Technician is a critical role within NOV Inc, responsible for maintaining, servicing, and repairing diesel and natural gas engine-generator sets in various locations across Alberta and British Columbia.

Key Responsibilities:
  • Troubleshoot and repair engines used in prime and standby power equipment, including electric generators and industrial machinery.
  • Perform mechanical and electrical troubleshooting of controls and accessories, such as batteries, battery chargers, heaters, motors, and pumps.
  • Conduct preventive maintenance on power generation equipment to ensure optimal performance and efficiency.
  • Identify additional repairs needed, such as replacing belts, hoses, batteries, fan hubs, etc.
  • Diagnose problems using laptop computer and software, and process required paperwork in a timely manner.
  • Communicate repairs to customers and managers in a timely and professional manner.
  • Responsible for parts inventory, maintenance, and cleanliness of service truck.
  • Maintain a library or database of service-related literature or information.
  • Track time and expenses daily, and maintain accurate logbooks and work within hours of service guidelines.
  • Provide excellent customer service, answering inquiries satisfactorily and requesting help as necessary to resolve issues.
  • Adhere to company policies, procedures, and directions regarding standards of workplace behavior in completing job duties and assignments.
  • Flexibility to work in a 7/24 environment, with frequent travel required and on-call duties on a rotational basis.
Qualifications and Requirements:
  • A high regard for safety policy and procedure.
  • Experience with maintenance and a working knowledge of diesel engines, specific generator experience with basic electrical understanding preferred.
  • Ability to learn relays, digital/analog inputs-outputs, and PLCs.
  • Ability to trouble-shoot problems with generators, automatic transfer switches, and switchgear an asset.
  • Minimum of 2-3 years' work experience in industrial mechanical-electrical troubleshooting and/or repairs of power generation, alternators, and control systems.
  • Class 3 or 1 operator's license with good defensive driving skills.
Technical Requirements:
  • Required to maintain training in WHMIS, TDG, H2S, and Defensive Driving.
  • Log book training.

NOV Inc is an Equal Opportunity Employer and prohibits discrimination or harassment of any kind. We value inclusion and diversity, and encourage all qualified candidates to apply.

We offer competitive pay and excellent benefits, including employer retirement plan contributions, Health Spending account, and employer-paid premiums. We also provide on-the-job training, potential for advancement within our organization, and an Educational Assistance Program.