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Server Support Specialist
1 month ago
About Us
Auberge du Pommier is a vibrant community of artisans, producers, farmers, and fishers celebrating the East Coast's natural abundance.
Job Summary
Under the direction of the Front of House Management Team, Server Assistants provide support to Servers by inspecting all tables for the proper mise en place, cleanliness, and completeness. They practice a high level of floor awareness and have exceptional knowledge of all food and beverage items.
Key Responsibilities
- Answer questions about food, beverages, wine, and other restaurant functions and services when necessary
- Assist with food running, ensuring that plates arrive to the proper guest
- Monitor the cleanliness of section and ensure all materials and areas are clean and free from clutter
- Communicate with Servers and Hosts to maximize seating
- Practice a high level of floor awareness and clear/clean as required
- Ensure that condiments are pre-portioned and the fridges are stocked with milk, cream, butter, etc.
- Monitor food quality and presentation standards
- Follow all food safety standards and systems
- Empty garbage, change linen bags, and dispose of garbage and recycling
- Communicate to all Servers any comments or information provided by guests to ensure a positive, memorable experience
Requirements
- A Degree/Diploma in Hospitality or equivalent considered an asset
- Provincial Liquor Certification
- High attention to detail
- Ability to remain calm under pressure while working in a fast-paced environment
- Organizational skills
- Ability to take direction and prioritize
- Strong oral communication skills
- High level of product knowledge
- Ability to maintain a level of professional urgency and momentum