Senior Property Manager

1 month ago

Montreal, Quebec, Canada BGIS Full time

About the Role

The Senior Property Manager position at BGIS is a key role in the management of commercial real estate portfolios. As a member of our team, you will be responsible for overseeing the day-to-day operations of a large geographic area, including office and mixed-use assets. This role requires strong leadership, accounting, and communication skills, as well as the ability to effectively manage tenant and client relationships.

Key Responsibilities

  • Maintain positive tenant and client relationships through professional and effective responsiveness and proactive consideration of tenant issues.
  • Provide excellent tenant service, responding to tenant requests and problems in a timely and courteous manner.
  • Act as direct tenant liaison to ensure that all tenant construction activity and landlord work are well-coordinated and organized.
  • Meet with property team, tenants, vendors, contractors, and senior management as needed to review and provide support to resolve operational challenges and implement new initiatives.
  • Responsible for all relevant tenant communications.
  • Accountable for the Fire, Life, health, and safety of operations within the building.
  • Hold shared accountability for building presentation to ensure best-in-class image is upheld at all times for all managed assets.
  • Provide assistance in the fulfillment of the maintenance and upkeep of ongoing resources and financial performance.
  • Coordinate tenant/stakeholder meetings.
  • Assist in the preparation and implementation of initiatives to increase and uphold the quality and effectiveness of tenant/owner relations.
  • Lead and develop a diverse property and operations team.
  • Accomplishes organization goals by accepting ownership and exploring opportunities to add value to managed assets.
  • Manage inspection and audit process for services delivered.
  • Manage and report non-conformances and critical incidents.

Requirements

  • Financial acumen and experience with property accounting and reporting.
  • Community college diploma or equivalent training (CPM, RPA, FMA).
  • More than ten years of directly relevant Commercial Real Estate Property Management experience.
  • Ability to effectively communicate both orally and in writing with peers, managers, and clients in both French and English.
  • Strong working knowledge of MS Word, PowerPoint, Outlook, and Excel.
  • Experience with RFP and Federal Government procurement processes an asset.

Licenses and/or Professional Accreditation

  • CFM through IFMA.
  • CPM through Institute of Real Estate Management.
  • FMA Designation through BOMI.
  • RPA through BOMI.

About BGIS

At BGIS, we believe that diversity and inclusion is a key business driver. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success.

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