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Social Services Case Specialist

3 months ago


Winnipeg, Manitoba, Canada Manitoba Metis Federation Full time

Job Posting:

National Occupation Code: 42201

Position Type: Full-Time

Under the supervision of the Program Manager and Case Manager, the Case Worker plays a vital role in delivering a comprehensive range of effective and culturally sensitive rapid services to participants.

Key Responsibilities:

  • Collaborate with participants to create a detailed goal plan that is regularly reviewed and adjusted based on Housing First principles;
  • Develop and provide support tailored to the individual beliefs and aspirations of each participant, integrating traditional Métis teachings with access to modern physical, emotional, and psychological services;
  • Offer personalized services or case plans to each participant across various housing-related domains;
  • Facilitate both individual and group activities, including personal counseling sessions and Sharing Circles;
  • Organize and engage in community social activities with participants;
  • Maintain meticulous and accurate records of all participant interactions, home visits, appointments, agency referrals, and document progress towards achieving set goals and objectives.

Required Skills and Qualifications:

  • A Bachelor of Social Work or a comparable combination of education and experience may be considered;
  • At least two years of experience in frontline Case Management;
  • Familiarity with community-based resources and their accessibility;
  • Understanding of issues related to addictions, attachment, mental health, and trauma and their effects on families;
  • Knowledge of Child and Family Services (CFS), Employment & Income Assistance (EIA), and other relevant systems;
  • Strong assessment abilities and experience in conducting investigations, including information gathering and analysis to implement suitable actions;
  • Experience in fostering a strong, respectful team-oriented approach to service delivery;
  • Background in working with not-for-profit organizations and Indigenous communities is advantageous;
  • Familiarity with Métis culture, MMF programs, and services is a definite plus;
  • Willingness to travel, possess a valid Manitoba Driver's license, and have access to a reliable vehicle.