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Mental Health Crisis Specialist

3 months ago


Winnipeg, Manitoba, Canada Shared Health Full time

Position Overview

Under the guidance of the Clinical Team Leaders and Managers, and in partnership with the Clinical Team, the incumbent will be tasked with delivering essential support services to individuals experiencing mental health or psychosocial emergencies.

Key Responsibilities:

  • Establish and maintain vital working relationships.
  • Provide support and monitoring for clients and their families.
  • Ensure accurate documentation of services provided.
  • Maintain a safe and welcoming environment.
  • Perform additional duties as required.

The organization may utilize this posting to create an eligibility list, which may be active for a period not exceeding six months.

Experience Requirements:

  • A minimum of two years of experience in mental health at the para-professional level, specifically in providing support to adults with mental health challenges.
  • Knowledge of Recovery Oriented Guidelines.
  • Basic understanding of various mental illness presentations.
  • Familiarity with Mental Health Programs and Services.
  • Awareness of the Mental Health Act, Personal Health Information Act, and Child & Family Services Act.
  • Understanding of Crisis Intervention Theory and risk management duties.
  • Knowledge of Trauma Informed Care principles.
  • Familiarity with Mental Health Promotion, Suicide Prevention Initiatives, and CODI Initiatives.
  • Experience with ASIST and Suicide Assessment and Intervention.
  • Knowledge and experience in supporting individuals with substance-related issues.

Educational Qualifications:

  • Completion of High School Education, adhering to Manitoba standards.
  • Completion of a recognized Community College Diploma program in Social Services or a related health discipline is preferred.
  • An equivalent combination of education and experience may be considered.
  • Certification in Mental Health First Aid and ASIST, or willingness to obtain.
  • Safe Food Handling Certificate or willingness to acquire.
  • Proficiency in computer skills, including Internet and Microsoft Office applications (Word, Outlook, EMR).
  • Training related to addiction is an asset.

Certification and Licensure:

  • A valid Manitoba Class 5 driver's license is required.

Qualifications and Skills:

  • Ability to work autonomously and collaboratively within a team.
  • Capacity to receive and provide direction effectively.
  • Ability to coordinate and collaborate with various resources.
  • Strong problem-solving capabilities.
  • Skills in Crisis Intervention and Time Management.
  • Excellent verbal and written communication skills.
  • Demonstrated interpersonal skills through effective communication and positive behavior.
  • Adherence to Workplace Safety and Health regulations and Safe Work practices.
  • Strong organizational skills with the ability to prioritize tasks.
  • Commitment to confidentiality and respect for a culturally diverse population.

Physical Requirements:

  • Availability for days, evenings, nights, and weekend shifts.
  • Ability to manage unexpected deadlines.
  • Capacity to handle interruptions from various sources.
  • Willingness to undertake a range of client-related and environmental responsibilities.

At Shared Health, we strive to enhance health care delivery. If you are passionate about making a meaningful impact in the lives of individuals facing mental health challenges, we encourage you to consider this opportunity.