CRM Functional Analyst

2 months ago

Montreal, Quebec, Canada CB Canada Full time

Job Title: CRM Functional Analyst

Job Type: Contract

Company: CB Canada

Location: Montréal

Job Description:

Key Responsibilities:

  • Oversee the interpretation of high-level business needs through functional specifications, while ensuring communication with users.
  • Synthesize a global view of a system and of development stakes through an understanding of the short and medium term business needs, counseling users by suggesting alternatives and setting out for them the constraints related to the philosophy of a system.
  • Produce plans and detailed specifications which faithfully translate users' requirements into solutions while respecting parameters and other established criteria; manage his/her own activities in order to carry out these plans.
  • Design and test specific solutions, which meet functional and technical standards.
  • Supports the business in the development of their business case.
  • Commit to follow team's ways of working and proactively look for ways to improve team performance.
  • Actively collaborate in team's meetings, activities and deliverables with the courage to address difficult matters that would benefit the team.
  • Commit to coach others in your skills and expertise, and to expand your own knowledge and skills outside your specialty for the benefits of the team.
  • Respect team commitments, delivering quality work upon agreed standards at a suitable pace.
  • Supplies second level technical support in order to solve production problems and provide support according to established service levels.
  • Adapts to changing technology, learning and applying new methods to achieve the organization's goals.

Mandatory Skills:

  • A minimum of 10 years experience in I.T. and 5 years as functional analyst in CRM.
  • Excellent working knowledge of Microsoft Dynamics CRM 365 software and Microsoft Office tool suite.
  • Practical experience in agile software development (Scrum, Kanban).
  • Solid experience in the implementation and evolution of in-house developed systems.
  • Knowledge of the financial sector an asset.
  • Project Management experience would be an asset.
  • Excellent verbal and written communication skills in French and English (asset).
  • Knowledge and practical experience of application development methodologies and best practices.
  • Demonstrated leadership, significant autonomy, sense of initiative and organization.
  • Excellent analytical, documentation and problem-solving skills. Ability to generate a clear synthetic vision of a complex situation.
  • Practical experience in task estimation.
  • Ability to maintain a relationship of trust with business partners.

Assignment Length: 12-month contract – renewable

  • Functional Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for overseeing the interpretation of high-level business needs through functional specifications, while...

  • Functional Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for overseeing the interpretation of high-level business needs through functional specifications, while...

  • CRM Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for overseeing the interpretation of high-level business needs through functional specifications, while...

  • CRM Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for overseeing the interpretation of high-level business needs through functional specifications, while...

  • Functional Analyst

    1 month ago

    Montreal, Quebec, Canada Genetec Full time

    Your team's dynamic:Genetec is currently looking for a skilled Functional Analyst to join our team. As a Functional Analyst, you will be responsible for designing solutions based on business requirement analysis. This includes performing gap analysis, evaluating the feasibility of a solution, preparing technical and functional design documentation, and...

  • Functional Analyst

    1 month ago

    Montreal, Quebec, Canada Genetec Full time

    Your team's dynamic:Genetec is currently looking for a skilled Functional Analyst to join our team. As a Functional Analyst, you will be responsible for designing solutions based on business requirement analysis. This includes performing gap analysis, evaluating the feasibility of a solution, preparing technical and functional design documentation, and...

  • Business Systems Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve our customer relationship management...

  • Business Systems Analyst

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: CRM Business AnalystJob Type: ContractCompany: CB CanadaLocation: MontréalJob Description:Job Summary:We are seeking a highly skilled CRM Business Analyst to join our team at CB Canada. As a CRM Business Analyst, you will be responsible for analyzing business needs and developing solutions to improve our customer relationship management...

  • Business Analyst CRM

    2 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Job Title: Business Analyst CRMAt Lakhos, we are seeking a highly skilled Business Analyst CRM to join our team. As a Business Analyst CRM, you will play a critical role in identifying business needs, defining implementation strategies, and developing solution designs.Key Responsibilities:Work closely with customers to understand their business needs and...

  • Business Analyst CRM

    2 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Job Title: Business Analyst CRMAt Lakhos, we are seeking a highly skilled Business Analyst CRM to join our team. As a Business Analyst CRM, you will play a critical role in identifying business needs, defining implementation strategies, and developing solution designs.Key Responsibilities:Work closely with customers to understand their business needs and...

  • CRM Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Unlock Your Potential as a CRM Business Analyst at LakhosWe are seeking a highly skilled CRM Business Analyst to join our team at Lakhos. As a key member of our digital transformation team, you will play a crucial role in identifying business needs, defining implementation strategies, and developing solution designs.Key Responsibilities:Collaborate with...

  • CRM Business Analyst

    4 weeks ago

    Montreal, Quebec, Canada Lakhos Full time

    Unlock Your Potential as a CRM Business Analyst at LakhosWe are seeking a highly skilled CRM Business Analyst to join our team at Lakhos. As a key member of our digital transformation team, you will play a crucial role in identifying business needs, defining implementation strategies, and developing solution designs.Key Responsibilities:Collaborate with...

  • CRM Business Analyst

    1 week ago

    Montreal, Quebec, Canada Lakhos Full time

    Role OverviewLakhos is seeking a skilled CRM Business Analyst to join our team. As a CRM Business Analyst, you will play a key role in identifying customer needs, defining implementation strategies, and developing solution designs.Key ResponsibilitiesWork closely with customers to understand their business needs and develop tailored solutions.Contribute to...

  • Analyste fonctionnel CRM

    4 weeks ago

    Montreal, Quebec, Canada Systematix Full time

    Recherche d'un Analyste fonctionnel CRMSystematix est à la recherche d'un Analyste fonctionnel CRM pour l'un de ses clients.Compétences requisesBAC en informatique ou tout autre domaine pertinent;Minimum de 10 ans d'expérience en technologies de l'information;Rôle d'analyste TI dans la mise en place d'intégration entre...

  • Analyste fonctionnel CRM

    4 weeks ago

    Montreal, Quebec, Canada Systematix Full time

    Recherche d'un Analyste fonctionnel CRMSystematix est à la recherche d'un Analyste fonctionnel CRM pour l'un de ses clients.Compétences requisesBAC en informatique ou tout autre domaine pertinent;Minimum de 10 ans d'expérience en technologies de l'information;Rôle d'analyste TI dans la mise en place d'intégration entre...

  • Analyste fonctionnel CRM

    1 week ago

    Montreal, Quebec, Canada Systematix Full time

    Recherche d'un Analyste fonctionnel CRMSystematix est à la recherche d'un Analyste fonctionnel CRM pour l'un de ses clients.Le candidat idéal possède les habiletés et expériences suivantes : BAC en informatique ou tout autre domaine pertinent; Minimum de 10 ans d'expérience en technologies de l'information; Rôle d'analyste TI...

  • Analyste Fonctionnel CRM

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Analyste Fonctionnel CRMProcom est à la recherche d'un Analyste Fonctionnel CRM pour une entreprise dans le domaine bancaire. Le poste est situé à Montréal.ResponsabilitésInterpréter les besoins métier de haut niveau à travers des spécifications fonctionnelles.Produire des plans et des spécifications détaillées qui traduisent...

  • Analyste Fonctionnel CRM

    4 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Analyste Fonctionnel CRMProcom est à la recherche d'un Analyste Fonctionnel CRM pour une entreprise dans le domaine bancaire. Le poste est situé à Montréal.ResponsabilitésInterpréter les besoins métier de haut niveau à travers des spécifications fonctionnelles.Produire des plans et des spécifications détaillées qui traduisent...

  • Analyste Fonctionnel CRM

    3 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Analyste Fonctionnel CRMProcom est à la recherche d'un Analyste Fonctionnel CRM pour une entreprise dans le domaine bancaire. Le poste est situé à Montréal.ResponsabilitésInterpréter les besoins métier de haut niveau à travers des spécifications fonctionnelles.Produire des plans et des spécifications détaillées qui traduisent...

  • Analyste Fonctionnel CRM

    3 weeks ago

    Montreal, Quebec, Canada CB Canada Full time

    Job Title: Analyste Fonctionnel CRMProcom est à la recherche d'un Analyste Fonctionnel CRM pour une entreprise dans le domaine bancaire. Le poste est situé à Montréal.ResponsabilitésInterpréter les besoins métier de haut niveau à travers des spécifications fonctionnelles.Produire des plans et des spécifications détaillées qui traduisent...