Office Manager

1 week ago


Burnaby, British Columbia, Canada Liberty Tax Service Full time
Job Summary

We are seeking an experienced Office Manager to join our team at Liberty Tax Service. As an Office Manager, you will be responsible for overseeing the day-to-day operations of our office, ensuring that all administrative tasks are completed efficiently and effectively.

Key Responsibilities
  • Administrative Support: Provide administrative support to the team, including answering phones, responding to emails, and maintaining accurate records.
  • Office Management: Oversee the management of the office, including supervising staff, managing budgets, and ensuring that all office equipment and supplies are in good working order.
  • Client Services: Provide exceptional client service, including responding to client inquiries, resolving client issues, and ensuring that all client needs are met.
  • Team Development: Develop and implement training programs to enhance the skills and knowledge of the team, ensuring that they have the necessary tools and resources to perform their jobs effectively.
  • Process Improvement: Identify areas for process improvement and implement changes to increase efficiency and productivity.
  • Reporting and Analysis: Prepare and analyze reports to track office performance, identify trends, and make recommendations for improvement.
Requirements
  • Education: Secondary (high) school graduation certificate
  • Experience: 1 year to less than 2 years of experience in an administrative role
  • Language: Fluency in English
  • Work Environment: Fast-paced environment, work under pressure, tight deadlines, attention to detail

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