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Restaurant Operations Manager

2 months ago

Kingston, Ontario, Canada 1159385 Ontario Limited Full time
Job Summary

We are seeking a highly skilled and experienced Restaurant Operations Manager to join our team at 1159385 Ontario Limited. As an Assistant Restaurant Manager, you will be responsible for overseeing the daily operations of our restaurant, ensuring that all aspects of the business are running smoothly and efficiently.

Key Responsibilities
  • Operations Management
    • Develop and implement operational strategies to improve efficiency and productivity
    • Monitor and control labor costs, inventory, and supplies
    • Ensure compliance with health and safety regulations
  • Staff Management
    • Recruit, train, and develop a high-performing team
    • Conduct performance reviews and provide feedback
    • Address customer complaints and concerns
  • Customer Service
    • Provide exceptional customer service and ensure a positive dining experience
    • Address customer complaints and concerns in a professional and timely manner
  • Financial Management
    • Prepare and manage budgets, forecasts, and financial reports
    • Monitor and control cash flow, accounts payable, and accounts receivable
  • Marketing and Promotion
    • Develop and implement marketing strategies to increase sales and revenue
    • Collaborate with the marketing team to promote the restaurant and its services
  • Supervision
    • Supervise a team of 11-15 staff members
    • Provide guidance, support, and feedback to team members
  • Work Environment
    • Work in a fast-paced environment with tight deadlines
    • Handle heavy loads and work in a standing position for extended periods
Requirements
  • College, CEGEP, or other non-university certificate or diploma from a program of 1 year to 2 years
  • 1 year to less than 2 years of experience in a restaurant management role
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment with tight deadlines
  • Physical ability to handle heavy loads and work in a standing position for extended periods