Solutions Designer

3 weeks ago


Old Toronto, Ontario, Canada Softline™ Technology Inc. Full time
Description

Responsibilities: Develops and implements hosting technology solutions based on client service specifications, standards, policies, best practices, and cost models to meet client application business requirements and project/initiative deliverables.

Key Skills: Knowledge of integrated networking technologies, mainframe, midrange server, enterprise storage, and SAN, as well as personal computer system technologies. Knowledge of related best practices, OPS directory/messaging standards, standard facilities infrastructure/architecture management, facility service delivery processes, infrastructure policies, procedures, and direction, cost models, and procurement processes. Ability to gather client business requirements, corporate I&IT information mandates, client information technology strategic plans, environment, and standards. Ability to participate in the development of solutions and provide advice on short/long-term solution service development activities. Knowledge of leading-edge technologies design criteria, security, and recovery procedures, preparation of technical specifications for installation, testing, and performance of integrated, multi-services systems; assess performance and capacity of existing systems, making recommendations for improving performance, and develop technical documentation. Experience planning, migrating, implementing, and sustaining large complex system development projects. Knowledge of technology developments, trends, and new products to evaluate application to client short and long-term technology requirements. Basic knowledge of project management methodology (e.g., PMBOK), analytical tools, and processes. Conceptual and analytical skills to assess and evaluate client needs and conduct cost/benefit analyses for new technology requirements in planning and designing solutions. Experience designing and developing large, complex, highly available, mission-critical server applications. Experience with systems evaluation to assess conditions, technical performance, and capacity of existing systems and determine need and feasibility of expansion, renovation, or replacement. Excellent analytical, problem-solving, and decision-making skills, verbal and written communication skills, interpersonal skills, and negotiation skills, team work skills. A team player with a track record for meeting deadlines.Technical Requirements
  1. At least 7+ years of experience designing solutions with Oracle Siebel CRM.
  2. At least 7+ years of experience designing solutions with Adobe AEM technologies.
  3. Experience with developing business design documents, functional & non-functional requirements.
  4. Experience with developing high-level application flows to support business requirements.
  5. Experience in developing functional design documents.
  6. Experience in creating detailed process flows, developing high-level screen designs that map steps within a process to actual views in software solutions.
  7. Experience with solutions and designs with user experience and accessibility (WCAG/AODA).
  8. Experience conducting user research and usability testing.
  9. Experience developing user personas and user journey maps.
  10. Experience analyzing user feedback and designing solutions to address user issues and pain points.
  11. Experience creating wireframes and high-fidelity mockups with UI prototyping software such as Figma or Adobe XD.
  12. Experience researching and applying industry best practices.
  13. Demonstrated experience in developing use cases (business/system), identifying and documenting business rules.
  14. Demonstrated experience with the creation and analytical process of business requirement documents.
  15. Demonstrated experience in identifying risk and providing solutions.
  16. Demonstrated experience with creating quality assurance plans and writing test cases.
Soft Skills
  1. Strong communication skills; both written and verbal.
  2. Ability to develop and present new ideas and conceptualize new approaches and solutions.
  3. Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
  4. Demonstrated ability to work with functional and technical teams.
  5. Demonstrated ability to participate in a large team and work closely with other individual team members.
  6. Proven analytical skills and systematic problem-solving.
  7. Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change.
  8. Demonstrated ability to work well and communicate effectively with clients; bridging client business requirements to technical teams.


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