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Technical Applications Consultant

3 months ago


London, Ontario, Canada GE Transport Full time

Company Overview

GE Transportation is a prominent global provider of innovative equipment, systems, and digital solutions tailored for the freight and transit rail sectors. With a rich legacy spanning nearly four centuries, our expertise in digital technology and manufacturing excellence positions us at the forefront of the transportation industry. Our mission is to enhance performance and foster progress through cutting-edge solutions that transform transportation and improve lives.

Role Overview

The Applications Specialist role is a pivotal technical support position within GE Transportation, specifically focused on the sales initiatives for custom-engineered heat exchangers. In this capacity, you will be responsible for developing preliminary designs and cost assessments for product proposals, which will be utilized by our sales team. Upon securing contracts, you will liaise with design and production teams to ensure that all specifications are met for the successful execution of projects.

Key Responsibilities

  • Prepare detailed technical proposals for custom-designed heat exchangers, including reviewing customer specifications, conducting preliminary sizing, and estimating costs.
  • Facilitate the order entry process upon receipt of contracts, ensuring all necessary documentation and approvals are secured.
  • Provide ongoing technical support to the sales team and customers, acting as a resource for contract details and technical requirements.
  • Collaborate with various internal departments to ensure quality and timely delivery of products.
  • Manage customer communications regarding any changes to orders in progress.

Qualifications

Basic Qualifications:

  • Minimum of an engineering technologist diploma from an accredited institution.
  • Relevant work experience is advantageous.

Desired Characteristics:

  • Strong verbal and written communication skills for conveying technical concepts.
  • Ability to simplify complex technical requirements for non-technical stakeholders.
  • Detail-oriented with a strong capacity for independent and collaborative work.
  • Familiarity with heat exchangers and thermal transfer applications.
  • Proficient in Microsoft Word and Excel, with knowledge of collaboration tools like Microsoft Teams.

Work Environment

In this role, you may also be tasked with additional responsibilities outside your primary function, with training provided as necessary. GE Transportation is committed to fostering a diverse and inclusive workplace, where all employees are empowered to contribute to our mission of tackling the world's most challenging transportation issues.

GE Transportation is an equal opportunity employer, and we welcome applicants from all backgrounds and experiences.