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Cash Services Supervisor

2 months ago

St John's, Newfoundland and Labrador, Canada GardaWorld Full time

About GardaWorld Cash Services

GardaWorld Cash Services is a leading provider of cash services in North America, dedicated to delivering exceptional customer experiences and ensuring the security of our clients' assets.

Job Summary

We are seeking a highly skilled Processing Lead to join our team in St. Johns, Newfoundland and Labrador. As a Processing Lead, you will play a critical role in ensuring the smooth operation of our cash processing facilities, providing operational support to meet deadlines, and delivering exceptional customer service.

Key Responsibilities

  • Provide training and support to cash processing staff on procedures to ensure a successful operation
  • Coordinate cash processing to meet daily scheduling requirements and maintain customer satisfaction
  • Prepare and deliver daily reports to customers
  • Maintain accurate records in accordance with standard operating procedures
  • Monitor product quality and follow established procedures
  • Maintain inventory control of all production supplies/equipment used in cash processing
  • Troubleshoot and resolve processing problems
  • Recommend processing systems modifications to enhance safety, quality, machine efficiency, and productivity

Requirements

  • Experience and/or knowledge of the cash services industry
  • Excellent written and verbal communication skills (English)
  • Proficient in Microsoft Word, Excel, and Outlook
  • Attention to detail and ability to abide by operational and security policies and procedures
  • Excellent customer service skills
  • Ability to multi-task, problem-solve, and make decisions quickly
  • Facility to organize and prioritize work activities
  • Strong teamwork and partnership orientation
  • Strong critical thinking and active listening
  • Available for days, evenings, and overnight shifts
  • Ability to work in a noisy environment with a great deal of physical movement required

What We Offer

  • Permanent Night shift position
  • Work benefits
  • Safe work environment with efficient equipment
  • On-site parking
  • International company offering many career opportunities