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Sales Team Lead

2 months ago

Whistler, British Columbia, Canada COM4BIKE CYCLING & SPORTS INC. Full time
About the Role

We are seeking a highly skilled Sales Team Lead to join our team at COM4BIKE CYCLING & SPORTS INC. As a Sales Team Lead, you will be responsible for leading a team of sales staff and overseeing the sales process to ensure maximum efficiency and productivity.

Key Responsibilities
  • Team Leadership: Supervise and lead a team of sales staff, providing guidance and support to ensure they meet their sales targets.
  • Sales Strategy: Develop and implement sales strategies to increase sales revenue and improve customer satisfaction.
  • Staff Management: Hire, train, and develop sales staff to ensure they have the necessary skills and knowledge to perform their duties effectively.
  • Customer Service: Provide excellent customer service to ensure customer satisfaction and loyalty.
  • Reporting: Prepare and submit regular sales reports to management, highlighting sales trends, customer feedback, and areas for improvement.
Requirements
  • Education: No degree, certificate, or diploma is required for this role.
  • Experience: 2 years to less than 3 years of experience in sales or a related field.
  • Language: English is the primary language spoken in this role.
  • Work Hours: 40 hours per week.
Support for Newcomers and Refugees
  • Integration Support: Support the social and labour market integration of newcomers and refugees by facilitating access to community resources, language training, and skills training.
  • Recruitment: Recruit newcomers and refugees who were displaced by a conflict or natural disaster.
  • Credential Recognition: Support newcomers and refugees with foreign credential recognition.
  • Mentorship: Offer mentorship programs that pair newcomers and refugees with experienced employees.
  • Cultural Competency: Provide diversity and cross-cultural training to create a welcoming work environment for newcomers and refugees.
Support for Indigenous People
  • Mentorship: Offer mentorship, coaching, and networking opportunities for Indigenous workers.
  • Community Relationships: Develop and maintain relationships with Indigenous communities, Indigenous-owned businesses, and organizations.
  • Cultural Competency: Provide cultural competency training and awareness training to create a welcoming work environment for Indigenous workers.
  • Elder Support: Facilitate access to Elders who can offer support and guidance to Indigenous workers.
Support for Visible Minorities
  • Hiring Policy: Apply hiring policies that discourage discrimination against members of visible minorities.
  • Mentorship: Offer mentorship programs that pair members of visible minorities with experienced employees.
  • Cultural Competency: Provide diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.