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We are seeking a highly organized and detail-oriented Administrative Assistant to join our team at Aggie Janiak - Desjardins Insurance Agent. As an Administrative Assistant, you will play a vital role in supporting our insurance services and providing exceptional customer experience.
Key Responsibilities- Assist in the servicing of insurance products and services, and support advisors in meeting their goals.
- Provide administrative support, including data entry, filing, and record-keeping.
- Develop and maintain professional relationships with clients, colleagues, and partners.
- Stay up-to-date with industry developments and best practices in insurance services.
- Collaborate with the team to achieve business objectives and improve processes.
- OTL (Other Than Life) Licence required - must have or be willing to obtain within 3 months.
- Successfully complete and maintain all Desjardins hiring requirements.
- Experience in a variety of computer applications, particularly Windows applications, desirable.
- Experience in retail sales, marketing, or customer service desirable.
- Knowledge of social media sites and tools.
- Problem-solving skills.
- Ability to effectively relate to customers within a sales environment.
- Strong listening, oral, and written communication skills.
- Ability to take initiative and act effectively both individually and as a member of a team without direction.
- Ability to create and maintain professional business relationships with prospects, policyholders, co-workers, and associates within the Desjardins organization.
- Ability to learn and become proficient with various computer applications.
- Ability to adapt to changing market conditions and a dynamic work environment.
- Ability to pay close attention to detail and accuracy.
- Ability to handle multiple tasks and maintain strong organizational skills.
- Ability to remain positive and maintain progress towards a goal in spite of obstacles and adversity.
