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Pharmacist - Customer Care Specialist

2 months ago

Spruce Grove, Alberta, Canada Shoppers Drug Mart Full time
{"title": "Pharmacy Operations Manager", "content": "Key Responsibilities

As a Pharmacy Operations Manager at Shoppers Drug Mart, you will be responsible for managing the day-to-day operations of the pharmacy, including providing consultation to customers and healthcare providers, practicing to full scope in providing professional services, dispensing medication, and assisting in the maintenance of the dispensary.

Key Skills and Qualifications

  • Independent thinking and decision making
  • Plan, coordinate and delegate assignments and provide coaching to Pharmacy colleagues
  • Proven ability to drive and build the business, lead by example and support enterprise programs
  • Commitment to providing exceptional customer service
  • Superior customer relations skills and a strong sense of professionalism
  • Strong problem-solving skills including experience formulating and executing action plans
  • Strong personal computing skills and knowledge of Pharmacy systems a definite asset
  • Ensure all Health & Safety procedures are followed to provide a healthy and safe work environment

Why Work at Shoppers Drug Mart?

As an Associate-Owner, you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied schedules, competitive pay and online learning through Academy.

Take ownership of your work and find more ways to care about your patients, co-workers, customers and community.

Associate Owners in the Shoppers Drug Mart network recognize Canada's diversity as an opportunity to better serve their communities and strive to reflect the nation's evolving diversity in the products they sell, the people they hire, and the culture they create in their stores. Accommodation is available upon request for applicants and colleagues with disabilities.

In addition, we believe that compliance with laws is about doing the right thing. Upholding the law is part of our Code of Conduct – it reinforces what our customers and stakeholders expect of us.

"}