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Sales Team Lead

2 months ago

TroisRivières, Quebec, Canada Tim Hortons des Chenaux Full time
About the Role

We are seeking a highly motivated and experienced Sales Team Lead to join our team at Tim Hortons des Chenaux. As a Sales Team Lead, you will be responsible for leading a team of sales staff and ensuring that our customers receive exceptional service.

Key Responsibilities
  • Team Leadership: Supervise and motivate a team of sales staff to achieve sales targets and provide excellent customer service.
  • Sales and Merchandising: Assign sales staff to duties, manage inventory, and ensure that our stores are well-stocked and visually appealing.
  • Customer Service: Resolve customer complaints and issues in a professional and courteous manner.
  • Reporting and Analysis: Prepare reports on sales volumes, merchandising, and personnel matters to help inform business decisions.
  • Staff Management: Hire, train, and develop sales staff to ensure that they have the skills and knowledge needed to succeed in their roles.
Requirements
  • Education: Bachelor's degree or equivalent experience.
  • Experience: 7 months to less than 1 year of experience in a sales or retail environment.
Work Environment

This is a full-time position that requires working in a fast-paced retail environment. You will be required to work a variable schedule, including evenings and weekends.

Benefits
  • Gratuities: Earn gratuities for providing excellent customer service.
  • Learning and Development: Opportunities for training and development to help you grow in your career.
  • Team Building: Participate in team-building activities to help build a positive and supportive work environment.
  • Parking: Parking is available on site.
  • Variable Schedule: Work a variable schedule, including evenings and weekends.