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Clinical Laboratory Technician
3 months ago
Position: Clinical Laboratory Technician
LifeLabs Medical Laboratory Services is a prominent community diagnostics laboratory in Canada, dedicated to meeting the healthcare requirements of Canadians for over five decades. Our team is deeply committed to our clients, understanding that every lab requisition and sample tested represents an individual and their family relying on our services.
Recognized consistently as one of Canada's Best Employers by Forbes, LifeLabs has also received accolades for its exceptional Mental Health Program from Benefits Canada. The dedication and enthusiasm of our diverse team of over 6,000 innovative professionals drive us to provide high-quality tests and reliable results that our customers can trust. We embody values of agility, customer focus, compassion, and teamwork in our daily operations, all aimed at realizing our vision of empowering a healthier you.
As the largest community diagnostics laboratory in Canada, LifeLabs operates over 382 collection centers and 16 laboratories, serving more than 20 million patients annually.
Our core values—Caring, Agile, Customer Driven, One Team—are reflected in our commitment to patient care and collaboration with healthcare providers. This is an exciting opportunity to advance your career with LifeLabs while contributing to various business initiatives, innovations, and best practices.
Role Overview:
We are seeking a Clinical Laboratory Technician to take on the vital responsibility of the specimen collection process, which includes welcoming patients and preparing specimens for transport. This role is crucial in enhancing patient care and will allow you to witness the positive impact you have on patients' lives.
Key Responsibilities:
- Welcome patients, gather necessary information, explain the specimen collection process, and ensure compliance with testing protocols.
- Conduct phlebotomies, connect/disconnect Holter monitors, perform 24-hour blood pressure monitoring, and execute ECG tracings.
- Carry out specialized test collections, including medical/legal drug screenings, paternity tests, and clinical trials, while completing relevant documentation.
- Maintain client relationships by addressing inquiries and following up on requests.
- Enter required patient demographics and requisition information accurately.
- Prepare specimens for transportation and testing.
The ideal candidate will prioritize exceptional customer service and effectively connect with patients, even in challenging situations. Essential qualities include empathy, flexibility, adaptability, and problem-solving skills.
Qualifications:
- Completion of a recognized Medical Laboratory Assistant program or equivalent experience in a healthcare role with prior training in phlebotomy.
- ECG training or experience is advantageous.
- Strong communication, interpersonal, and customer service skills.
- Ability to work independently and collaboratively within a team.
- Commitment to maintaining the highest standards of patient privacy and confidentiality.
- Proficiency in relating effectively to patients and healthcare providers.
Additional Information:
This position offers a competitive salary and benefits package, including participation in LifeLabs' group benefits plan, retirement savings options, vacation entitlement, and access to an award-winning wellness program. We are dedicated to fostering a diverse, equitable, and inclusive workplace where all team members feel valued and respected.
LifeLabs is committed to creating an environment that supports the health and well-being of our employees, and we encourage applications from all qualified individuals.
